Refund & Return Policy

At Wish2Ship.pk, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

📦 Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in the original packaging.

  • The return request must be made within 7 days of receiving your order.

  • Items such as personal care products, perishables, or customized items are non-returnable unless defective.

How to Request a Return:

  1. Email us at info.wish2ship@gmail.com with your order number and reason for return.

  2. Our team will guide you through the return process.

  3. Ship the product back to our provided address (you are responsible for return shipping costs unless the item is defective).

💸 Refunds

Once we receive your returned item, we will inspect it and notify you of the status:

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping charges are non-refundable, unless the product was delivered damaged or incorrect.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info.wish2ship@gmail.com or call us at +92 303 5731554.

🚫 Non-Returnable Items

  • Items marked as Final Sale

  • Gift cards

  • Opened hygiene products

  • Customized or personalized items

📞 Contact Us

If you have any questions or concerns about your order, reach out to us:

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